Straight from the heart

In this issue, we bring you awards, rewards and rich dividends. We are also proud to proclaim that our partnership with FedEx has stood the test of time and we have found in each other, the perfect match. And with the heady scent of success, we have also stumbled upon the sweet sorrow of sad partings as in the past few months we bid goodbyes - some final and some not so, to friends and colleagues who have been associated with us for more years than we can care to count and who have stood by us through thick and thin witnessing Jeena’s meteoric rise to fame and fortune. Not all of them have left us by choice and to the duo that were snatched from us by cruel fate; we pray for peace in their final resting place. To the others we wish them joyous tomorrows and the savoir-faire to sally forth with the courage of their convictions.

-Ketayun S. Desai

Rich Dividends

With a well deserved promotion as General Manager, Jeena Pune, Mr. Prafulla Deshpande is all geared up to steer his Branch to greater glory. Prafulla joined us in 1988 as Branch Manager – Jeena Pune and under his able leadership and excellent qualities of team building and staff motivation, Pune Office, which was initially started as a Sales Office has grown from stature to stature. And it was only with Prafulla’s initiative that we added one more feather to our cap by opening a Branch in Goa.

Good luck Prafulla and all the very best in your future endeavors.

Mr. Prafulla Deshpande being felicitated on his promotion by Mr. Adi J. Katgara, Senior Partner, Jeena & Company.

“Success is about who you are, not what you have. Successful people work to discover their talents, to develop those talents, and then to use those talents to benefit others as well as themselves.” Tom Morris.

Made For Each Other

We are happy to announce that our ties forged with FedEx are growing stronger by the day. Commencing with clearances from Mumbai, Delhi and Bangalore and thoroughly satisfied with our 100% clearance performance, FedEx has entrusted us with clearances from Ahmedabad, Coimbatore, Kolkatta and Chennai as well. Clinching the deal with FedEx for customs clearances in India and breaking previous records set by our predecessors, we have created a new infrastructure especially for courier clearances and are more than ready and willing to handle the ever-increasing volumes with enhanced service levels.

Fun & Frolic

With a song in their souls and a spring in their steps, the staff of Jeena Mumbai set out for their annual picnic earlier this year, sharing the day with none other than Enrico Rossi of Saima, Italy, our overseas partners in trade. Mr. Rossi was on a business trip to India and was grateful for the opportunity to unwind with the head honchos of Jeena. Arrivederci, Senor Rossi, do come again. We know you enjoyed your stay.

Awards & Rewards

Mr. Cyrus N. Katgara, Partner Jeena & Company, receiving the Falcon Bronze Award for excellent services from Mr. John Anderson, General Manager India – Gulf Air. Seen (L to R) Mr. S Rajappa – Cargo Sales Manager, Mr. Mohamad Ali El-Ariss – Cargo Manager India and Mr. Shrikant Kanakia – Area Manager – Northern India (extreme right), all from Gulf Air.

Mr. Tom Burges Watson, Manager, Delhi and Northern India, Cathay Pacific, presenting the award to Mr. Sunil Chopra, Branch Manager, Jeena Delhi with Mr. Cyrus Katgara, Partner, Jeena & Company (centre). This award was presented by Cathay Pacific, to top performing Agents, Jeena being one of them!

Mr. Sudhir Narula (L) Executive Accounts and Mr. Rakesh Chandra (R) Executive Air Exports of Jeena & Company, New Delhi, receiving commendation certificates for Best Employees for the year 2002 from Mr. Cyrus N Katgara, Partner, Jeena & Company.

Keep it up, gentlemen!

It’s not the hours you put in your work that counts, it’s the work you put in the hours – Sam Swing.

Guard of Honour

Field Guard

Jeena Mumbai Airport Office was bestowed the honour of re-exporting “Field Guard”, an Artillery Fire Direction System temporarily imported for trials by Armament Research and Development Establishment, Government of India, Defence Department, Pune, from Oerlikon, Italy. The equipment was personally escorted by the Defence Department under the supervision of a colonel and another junior officer, until it was handed over to the airline.

The Champ

Kaizwan receiving the Championship Trophy from Mr. Nariman Dubash, Philanthropist.

Kaizwan, son of Nilufer and Farokh Mistry, General Manager, Business Development is set to break all records. Quite a sportsman, Kaizwan is an all rounder and has been participating since the age of seven in the sports meet of his residential colony as well as at the all-Parsee Athletic Meet. A good football player, he also represents his school at interschool matches.

Snippets

Jeena Hyderabad handled 157 tons of cargo sent to Busan, Korea for a power project by Thermal Systems.

In Appreciation

Shri P.Sonawanejee, (Asst. Manager-Imports, Mumbai Airport Office)
Sir, because of you & your team, we are very thankful to you as well as your team for getting are work done in our time. Once again i thank you for your efficiency shown for our work purpose. I hope same co-operation in future. - Santosh Jadhav RAM RATNA WIRES LTD Mumbai office.

Manoj/Adil, (Manager / Asst. Manager, Express Division, Mumbai)
This is excellent stuff. I know there had been lot of hard work and concentration on this area, and it paid off now. The extra effort put in by everyone in Jeena team of ops and trace in each of the cities under the leadership of Manoj and his support supervisors had been tremendous. I cannot tell you how important this control is to the continued success in the clearance area.

Please pass on my appreciation to the full team for their hard work. Keep it up. Thanks,
Mohamad Sayegh – FedEx

Hi All, (Express Division, Mumbai) I sincerely thank all of you for the team effort initiated to make 100 % connection possible on Cx due to Fx late arrival yesterday. I appreciate the swift manpower mobilization by the management at short notice, for the involvement of each team member to meet the airline cut off and for making 100% connection. It was a good job well done...Regards
Alex Mathews, FedEx

Dear Bodke\Poojary, (Dy./Asst. Manager Exports, Mumbai Airport Office)
Re:-International Apparel Manufacturer’s Shipment. WISH YOU A HAPPY AND PROSPEROUS NEW YEAR. > Many, Many Thanks for your all kinds of Great help for the clearance of > the said Shipment.  Dears, no words getting for the Appreciation, only > one Word Keep it up such a Smart Service. > Have a nice day. Best Regds:
Murali P. MURALEEDHARAN OTTO-AGN International Ltd. - Bombay >>

Dear Austin (Jr. Executive, Air Import Consol, Chennai Office) It is so great to hear. I just called LH and the shipment will arrive in CPH on Saturday morning. Perfect!!! But please advise me status of shipment from Singapore to Madras - has it been delivered to Bussmann India? Thank you for your great effort, it is really good to have a partner I can count on. I owe you one...Best regards,
Mia Petersen Mahé Freight A/S

On the Move…

Jeena & Co (Sea Freight Office) New Delhi has relocated to:
A-221, Mahipalpur Extension National Highway - 8
New Delhi-110 037 (INDIA)
Tel# 91 11-26788873/74/75
Fax#91 11 -26788872

What's in a name?

Although a rose by any other name would smell as sweet, we would still prefer a special name for our in-house module for operations and finance which is being developed by our EDP team. Readers are invited to help us christen this baby and suggestions for a suitable name may be emailed to Mr. Homyar Desai, Manager - Systems at hdesai@jeena.co.in

New Appointments

Mr. Sunil Chopra – Branch Manager, Jeena Delhi.	Mr. Sohrab Cama – Head – HRD. Corporate Office, Mumbai

Welcome to the Jeena family!

Farewell

T’was a bittersweet day when opting for an early retirement after decades of dedicated service, a few old timers from the Import Clearing Department of Mumbai City Office, bid farewell to Jeena, taking with them fond memories of a home away from home.

Seen in the photographs are some of them being felicitated by Mr. Sam N. Katgara. The figures against their names indicate the number of years of their service in Jeena.

Mr. Jayavant M. Kalbere (29)	Mr. Rajnarayan J. Singh (25)
Mr. Vishwanath S. Rane (22)	Mr. Sadanand K. Shirsekar (22)
Mr. J Jesu Rajan (15)	Mr. Shantaram B. Hadawale (14)

Ms. Armin Daruwalla (23) and Ms. Padmini Nayak (22) not seen in the pictures also bid adieu with assorted emotions.

We wish all of them healthy, happy and hassle-free days ahead.

When the last great scorer comes to write against your name, He writes not that you won or lost – but how you played the game.

Obituary

Mr. Behram Dumasia	Mr. Keki Guzder

Commencing his career with Jeena & Company, Bombay in 1950, Behram Dumasia moved on to start our Delhi Office in 1955. Although he later shifted base in 1970 to Travel Corporation (India) Private Limited, our sister concern, he was closely associated with Jeena throughout the years. Behram passed away on December 7, 2002 creating a void, which will be difficult to fill.

Not content to rest on his laurels, Keki Guzder joined Jeena upon his retirement after a fulfilling career with the Bombay Port Trust. Related to the Katgara family by marriage, his demise is a personal loss to Jeena. Keki passed away on February 22, 2003 and will be sorely missed.

Point to Ponder

If you are too open minded your brains will fall out.

Humour at Work

A sales representative, an administration clerk and their Manager are walking to lunch when they find an antique oil lamp.

They rub it and a Genie comes out in a puff of smoke. The Genie says, “I usually only grant three wishes, so I’ll give each of you just one.”

“Me first! Me first!” says the administration clerk.

“I want to be in the Bahamas, driving a speedboat, without a care in the world.”

Poof! She’s gone.

“Me next! Me next!” says the sales rep. “I want to be in Hawaii, relaxing on the beach with my personal masseuse, an endless supply of Margaritas and the love of my life beside me.”

Poof! He’s gone.

“OK, you’re up,” the Genie says to the Manager.

The Manager says, “I want those two back in the office after lunch.”

Moral of the story:

Always let your boss have the first say.